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Bookings and reviews

Reminders, confirmations and no-shows

Patients are reminded the day before and can confirm or change the time themselves.

Turn reminders on in Tasks → Automatic messages. The day before each visit, patients with an email get a reminder with I'll be there and Change time buttons, and a link to fill in their medical form.

Tasks → Confirm tomorrow lists everyone who hasn't confirmed, with a WhatsApp message already written.

TipPatients who missed visits before are marked in amber on the schedule, so you can call them first.

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